One South Market, the blue Mid Century Modern-style 23-story apartment tower in the heart of San Jose, was the city’s first high-rise to go up after the Great Recession. Elected officials gave developer KT Properties of Cupertino a $750K tax break on the building, which architects called “a feel-good fusion of luxury and sustainability.” But the glitz is all a façade, according to several residents who moved in right after the place opened last year. Holly Wallace, the former marketing director for San Jose Jazz, called it “a high-priced ghetto high-rise.” Wallace paid $2,230 a month for her ninth-floor studio before breaking her lease to move to Los Angeles. “I’ve lived in a lot of places and this place is just a nightmare,” she said. In her resignation letter to the jazz company, she noted that her living situation had become too unbearable and that the final straw was waking up to a cockroach on her bedroom wall. “I took a pay cut and a new job, but I had to get out of there” she tells Fly. “The problems were endless.” Where to start? Well, for one thing the place was infested with cockroaches, which scuttled under her door and through the electrical outlets from unit to unit. Some flats were so packed with sublets that they resembled “bro-grammer” dorm rooms and broke out in bedbug infestations. The pool and hot tub were routinely closed for maintenance. Mark Haney, who lives in a two-bedroom $3,200-a-month unit on the 15th floor, says the elevator would break constantly. Social media and Yelp reviews echo those same gripes, which may stem from a rush to fill the place as quickly as possible. Essex Property Trust, the company that manages the property, declined to discuss the complaints with Fly. “We have a policy to not comment on tenant issues,” Essex spokeswoman Emily Wiesner said in a quick phone call. “That’s confidential.” Management seems to have improved, Haney says, but he’s about to relocate to another downtown apartment anyway. “Between the bugs, noise, beeping, broken amenities, bad ventilation, toxic air-freshener used in the lobby and hallways, this place is like a Third World country,” Wallace says.