Bruce Wagstaff

County Child Abuse Hotline Still Failing

The county continues to drop or not return calls made to its child abuse hotline. The Department of Family and Children’s Services has blamed budget cuts, but a recent audit said that is no excuse.

Despite calling it “a humanitarian issue,” Santa Clara County Supervisor Dave Cortese said he doesn’t want to assign blame to the the county’s Department of Family and Children’s Services, which has failed to answer thousands of calls to the local child abuse hotline—the public’s first point of contact with welfare services.

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